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"Work-from-home has really taken off nowadays. The myth that you can only be productive in the office has been busted. Hybrid working is becoming the norm, and the workplace must follow the new conditions. This means that the user experience must be exactly the same, no matter where they work. Anywhere, anytime, on any device, but responsibly."

"From the beginning we have worn three hats, and we are not taking them off: the IT, the business and the end users. These are the three stakeholders who have to pool their resources, and right away."

"The first thing we do is to start the dialogue: Who asks the question and why? Then we determine what would be the ideal digital workplace. Of course, there is no such thing as “THE” digital workplace: it depends from sector to sector, even from company to company. There is no one-size-fits-all. This does not mean that we are going to invent the wheel again every time: we strive for a high degree of standardization, but this should not be at the expense of country, sector and company-specific needs. We also guide the customer in making the right choice, and that covers a very broad spectrum, from devices over applications - both on-premise and cloud-based - to support. Security is something we include from the outset; it's not something you can just add on afterwards."